​SHIPPING & RETURNS
We believe that our customers' happiness is our happiness. All our policies are designed with this purpose in mind.
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Shipping Policy at SENS LABO
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At SENS LABO, we prioritize fast and reliable shipping for our customers. We ensure that your order is carefully packaged to arrive in perfect condition. Shipping costs are calculated based on the weight and size of your order and will be displayed at checkout. Our goal is to ensure your complete satisfaction with your purchase from our site.
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Return and Exchange Policy at SENS LABO
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If you're not completely satisfied with your purchase, we offer easy returns and exchanges. Contact our customer service team within 30 days of receiving your order to start the return process. Ensure the item is unused and in its original packaging to qualify for a return or exchange. Returns will only be given if original product is returned in the original sealed box in saleable condition. No returns or exchanges will be processed on any discount or clearance items.
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Thank you for shopping with SENS LABO. We are here to assist you with any questions or concerns regarding our policies